Difference between revisions of "Technologists"
From E-Consultation Guide
					
										
					
					 (→Cost (**))  | 
				 (→Case studies (**))  | 
				||
| Line 23: | Line 23: | ||
== Case studies (**) ==  | == Case studies (**) ==  | ||
| + | |||
| + | # How technology is used in engaging participant in consultation?  | ||
| + | # What are the examples of technology can be used to map different consultation activity.  | ||
| + | # Is there any best practise guide available where I can find most suitable technology for consultation activities?  | ||
== Participation (**) ==  | == Participation (**) ==  | ||
Revision as of 16:50, 14 March 2006
Time (**)
- How much time it will take to setup a technology for consultation activity?
 - When consultation process will begin and end?
 - How/when consultation activity will be taken place with selected technology?
 - How frequently similar consultation will take place in future?
 
Cost (**)
- How much it will cost to purchase/setup a technology for consultation process?
 - What is cost to setup an infrastructure to run e-consultation?
 - Do I need to go into training course or hire technical consultant to setup a technology?
 - Is it single time service from technology provider?
 - Are we investing in technology that can be use in future?
 
Engagement (*)
- How technology will make effect in engaging participant in consultation process?
 - Is there any best practise guide/examples available on using technology for creating greater participation?
 - How to select/setup/customise technology to meet different participant needs? Disable, less literate, young people
 
Case studies (**)
- How technology is used in engaging participant in consultation?
 - What are the examples of technology can be used to map different consultation activity.
 - Is there any best practise guide available where I can find most suitable technology for consultation activities?
 
Participation (**)
Skills (**)
Usability (***)
Results (*)
- What is use of data collection in consultation process?
 - Who will be responsible for managing consultation data? After and during consultation process.
 - Are any software/technology will be used in analysis of information?
 - Are consultation results will be available to participants? How? When?
 
Benefits (***)
What is e-consultation (*)
- What is consultation?
 - What is difference between consultation and e-consultation?
 - Do we need to have website to run e-consultation?
 - How e-consultation is useful/helpful in doing proposed consultation process?
 - What are the benefits/drawbacks of doing e-consultation for my organisation?
 
Resources (***)
Relationships (*)
- How/When people will be participating in consultation activity using technology?
 - How technology will improve communication with internal, partner’s organisation and member of public during consultation process.
 
FAQ (***)
- Do I have to know what consultation is?
 - How software/technologies can be used in consultation?
 - What are different types of e-consultations?
 - Who will be managing/moderating consultation technology? How?
 - Is there any pre-requisite for running e-consultation?
 - Can you give example/case studies where e-consultation has been used in practical?
 - Where can I get information about e-consultation tools?
 - Can’t find your answer here?
 - Some technology is already very popular over internet? What is difference in using same technology for consultation? Context?
 - Is it all about setting up online – consultation over internet? Like web application?
 
Promotion (*)
- Do we need to give online adversities on search engines?
 - How can we prompt consultation in own website and partners website?
 - Is there any incentive for taking part in consultation with technology? How?
 - How can I promote consultation to email list and over internet?
 
Guidelines (**)
- Why everyone needs online consultation?
 - Is there any “Do and Don’t” guidelines available for implementing consultation technology?
 - What should I keep in mind when selecting technology for consultation activity?
 - Should I select technology that is familiar with everyone and easy to manage during consultation process?
 - Are there any example/case studies where technology is used in consultation process?
 - How to setup technology that is accessible and use proven standard.
 - How much cost is involved in using technology for consultation process?
 
Translation (***)
- What are aim/purpose/objectives of the consultation?
 - What sort of the activities will be taken place during the consultation?
 - How/when each activity will be used in consultation? (Is there any assumptions in activity?)
 - What is stack holders envisage role in activity?
 - Are these activities integrated with each other or any other consultation? How?
 - List of the matching technology for each activities of the consultation?
 - Is there any single technology or many technology required for consultation?
 - How the technology overall will be useful in meet consultation aim/purpose/objectives?
 
Security (***)
-  Define security issues for consultation technology.
- User management
 - Authentication
 - Authorization
 - Data protection
 - Data validation
 
 - Conduct security test and planning
 - Know common source of security error/violation/attack for web sites, web technologies.
 -  Are you collecting personnel information on the website/technology? 
- Do you have your privacy policy and terms of use available for users?
 - How this personnel information will be treated?
 
 - Who will be having access to data colleted with consultation technology?
 - What will happen at end of consultation? How would you archive consultation responses?
 - Security policy/backup for any unlikely event for technology fails.
 
Technology, Technology matching (***)
Technology selection process
-  Define your needs (Why you need a consultation technology)
-  Define consultation case
- Description: a short explanation of the consultation activity
 - Reasons: a description of the needs why this consultation activity should be taken
 - Assumptions: All the assumptions to make this consultation activity
 - Benefits: List of benefits for consulting organisation and participant
 - Cost: How much it cost to run this consultation activity
 - Investment: Can this consultation activity will be taken in future
 
 
 -  Define consultation case
 -  Define your selection criteria (Criteria for Technology selection)
- Vendor stability and reputation (support)
 - Wide adoption in market
 - Does it require any possible changes to meet stack holders needs
 - Secure and mature/proven technology
 - Training and documentation
 - Actual implementation of the technology
 - Technology accessibility standards
 
 - List of matching technologies
 -  Select the best suited for you
- Good description of technology
 - Infrastructure required (network)
 - Platforms (operating systems, hardware)
 - Architectural Integrity (Interaction with other technology, Would it possible to integrate with other technology?)
 - Fitness for purpose (Is it meeting purpose envisaged?)
 - Expertise (What knowledge should be available in-house, Maintenance and support)
 - Maturity of Standard (Is the technology mature and well-proven)
 - User needs (Does the technology satisfy the user requirements and Matching stack holders requirements)
 - Preservation needs (Is technology is appropriate for long-term preservation)
 - Budget (time, money)
 
 
Design, planning (*)
- What technical knowledge/expertise should be available in-house?
 - How much time is required to implementation of the technology?
 - What support, documentation, help are available to implement the technology?
 - How much maintenance, training is needed for using technology?
 - Is required to customise/change technology to meet envisage use of technology?
 - Will it be accessible to participants and consulter?